Grabba Support

Frequently Asked Questions

Find answers to some of the most common questions about shopping, payments, deliveries and selling on Grabba.

How do I place an order?+

Add products to your cart, select your delivery address, proceed to checkout and choose your preferred payment method.

Can I sell products on Grabba?+

Yes. Sign in and select Sell on Grabba. You will need to complete seller verification before your seller account is activated.

Why is my seller application pending?+

Seller applications must be reviewed before approval. You can track your application status from your Grabba account.

Are seller products reviewed?+

Yes. Seller-submitted products may be reviewed by Grabba before becoming publicly available.

What payment methods are supported?+

Grabba supports the payment methods currently available during checkout, including card payment and other enabled payment options.

Can I change my delivery address?+

Yes. You can add and select a delivery address from your cart before proceeding to payment.

Have a question?

Can't find what you're looking for? Send your question to the Grabba team.

Our team will respond using the email address you provide.